w4444 Terms and Conditions

1 Introduction and Definitions

w4444 (referred to here as the "Platform", "we", or "Company") provides an online gaming and betting service for users in Bangladesh. These terms and conditions ("Terms") form a legal agreement that applies to every user ("you" or "member") registered on the Platform.

By using our services through the w4444 website, mobile version, or any other digital channel, you are automatically considered to have accepted these Terms. If you do not agree with the Terms, please refrain from using the Platform.

Key Definitions

• Account: Your registered personal gaming account on the w4444 platform.
• Balance: The total amount of funds held in your account (Bangladeshi Taka / ৳).
• Bonus Funds: Additional amounts granted for promotional purposes that can be withdrawn after meeting specified conditions.
• Wagering Requirement: The minimum betting amount required to make bonus funds withdrawable.
• KYC: Know Your Customer — the identity verification process.

2 Eligibility and Registration

The following conditions must be met in order to open an account on the w4444 platform:

• You must be at least 21 years of age. Accounts belonging to underage users will be closed immediately and all balances will be forfeited.
• Each individual may open only one account. If multiple accounts are found belonging to the same person, all of them will be closed.
• All information provided at the time of registration must be accurate, complete, and up to date.
• Transactions must be made using a payment method registered in your own name — use of third-party accounts is prohibited.
• Registration from regions where online gaming is completely prohibited by law is not accepted.

3 Account Management

3.1 Login Security

Keep your account username and password completely confidential. You are solely responsible for all activity on your account. Do not share your login details with anyone else. If you suspect any unauthorized access, contact our support team immediately.

3.2 KYC Verification

w4444 may request documents to verify your identity at any time. Copies of a National ID (NID), passport, or driving license may typically be required. Withdrawal requests may be delayed until KYC is complete.

3.3 Account Closure

You may request to close your account at any time by contacting us via live chat or email. Any pending withdrawals will be processed before the account is closed.

4 Deposits and Withdrawals

4.1 Deposit

Funds can be deposited on the w4444 platform using the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.

• Minimum deposit amount: ৳500 (for each method).
• Once funds are deposited into your account, they are generally added to your gaming balance instantly.
• You must use a payment account registered in your own name when making deposits.
• Funds deposited through third parties or from unknown sources are not accepted and will be returned.

4.2 Withdrawal

The following conditions apply when requesting a withdrawal:

• Minimum withdrawal amount: ৳500.
• The withdrawal process is generally completed within 5 to 30 minutes.
• Withdrawals can only be made to a payment account registered in your own name.
• Large withdrawals may be temporarily held if KYC verification has not been completed.
• Withdrawals may be restricted until any active bonus wagering requirements are met.

5 Bonuses and Promotions

5.1 Welcome Bonus

w4444 offers a welcome bonus for new members: 100% bonus on the first deposit, up to ৳20,000.

• To claim the bonus, the first deposit must be at least ৳500.
• To make the bonus amount withdrawable, you must wager 10 times the total bonus amount (10x wagering requirement).
• There is a specific time limit to meet the wagering requirement — details can be found on the bonus promotions page.
• The welcome bonus is available to each new member once only.

5.2 General Bonus Policy

• w4444 reserves the right to modify, suspend, or cancel any bonus offer at any time.
• Abuse of bonuses (for example, claiming bonuses using multiple accounts) may result in account closure.
• Bonus balance and real balance are calculated separately.
• Each promotion may have its own specific terms and conditions, which will be stated in that promotion's advertisement.

6 VIP Program

w4444's VIP program has three tiers. Members are promoted to higher tiers based on regular gaming activity and engagement on the platform:

• Bronze: Weekly cashback up to 0.4%.
• Silver: Weekly cashback up to 0.8%.
• Gold: Weekly cashback up to 1.2%.

VIP tier benefits are determined based on individual needs and activity. w4444 reserves the right to change the terms, benefits, or cashback rates of the VIP program at any time. VIP status may change due to inactivity within a specified period.

7 Gaming Rules

7.1 General Gaming Terms

Slot games, fishing games, cricket betting, live casino, and various other types of games are available on the w4444 platform. Each game has its own rules, which should be read before playing.

• Game results are determined by a secure Random Number Generator (RNG).
• If the outcome of a game becomes uncertain due to a technical error, that round may be considered void.
• If the network connection is lost, game progress is saved on the server and can be recovered after reconnecting.
• For sports betting, bets are settled after the official result is published.

7.2 Betting Limits

Minimum and maximum bet limits are set for each game and betting category. w4444 may review and change these limits at any time.

8 Prohibited Conduct

The following activities are strictly prohibited on the w4444 platform:

• Opening or operating multiple accounts.
• Registering with false or misleading information.
• Bonus abuse, collusion, or any form of fraud.
• Using software, bots, or automated tools to play games or place bets.
• Depositing funds obtained from illegal sources (money laundering).
• Harassing, threatening, or attempting to harm other users.
• Attempting to breach the platform's security systems.
• Conducting financial transactions using third-party accounts.

Involvement in any of the above prohibited activities will result in immediate account closure, all balances and bonuses may be forfeited, and legal action will be taken if necessary.

9 Responsible Gaming

w4444 gives the highest priority to responsible gaming. We believe that gaming should be an entertainment activity — not a way to solve financial problems.

• You can contact us at any time to set deposit or betting limits on your own account.
• A self-exclusion feature is available — ranging from one week to permanent.
• If you are facing gaming-related problems, you are advised to seek professional support.

To learn more about responsible gaming, please read our Responsible Gaming page.

10 Privacy and Data Protection

w4444's Privacy Policy applies to the collection, storage, and use of your personal information. This policy is considered an integral part of these Terms.

• w4444 uses SSL encryption technology to keep all your information and transactions secure.
• Your personal information is never sold to third parties.
• Information may be provided in response to valid requests from regulatory authorities.
• To update your information or request its deletion, please contact the support team.

11 Service Suspension and Interruptions

w4444 may temporarily or permanently suspend services in the following circumstances:

• During maintenance — advance notice will be given wherever possible.
• In the event of technical issues or cybersecurity threats.
• Due to regulatory or legal requirements.
• In the event of a disaster or unforeseen circumstances (Force Majeure).

w4444 is not responsible for any loss or inconvenience caused by service interruptions, but we will try to restore the service as quickly as possible.

12 Limitation of Liability

To the maximum extent permitted by applicable law, w4444 accepts no liability for the following:

• Any financial loss or damages arising from gaming.
• Unauthorized use of an account due to the user's own negligence or carelessness.
• Issues caused by the failure of third-party service providers (payment gateways, internet service providers).
• Loss caused by unexpected technical problems or cyberattacks.

Online gaming carries financial risk. Always play within your means.

13 Dispute Resolution

In the event of any dispute or complaint, we follow the process below:

• Step 1: Submit your complaint directly through our 24/7 live chat support. Most issues are resolved at this stage.
• Step 2: If the issue is not resolved via live chat, send a written complaint to [email protected]. Our senior team will respond within 48 hours.
• Step 3: For complex disputes, an independent neutral review process will be initiated.

In disputes related to gaming results, server logs will be considered the final evidence.

14 Changes to Terms

w4444 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, we will try to provide advance notice as much as possible.

• Continued use of the platform after updated terms are published will be considered your acceptance of the new terms.
• If you do not agree to the new terms, please request to close your account.
• An "Effective Date" will be displayed at the top of this page, indicating the date of the most recent update.

15 Contact

If you have any questions or comments about these terms and conditions, please contact us in the following ways:

• Email: [email protected]
• Live Chat: Support available in Bengali 24/7

Our support team is always ready to assist you. Feel free to reach out for any concerns or issues.